FREQUENTLY ASKED QUESTIONS
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Beauty Services FAQs
How do I book an appointment?
You can book your appointment online by selecting your preferred service, date, and time through our booking system.
How long do lash extensions last?
With proper aftercare, lash extensions typically last 2–4 weeks before a refill is recommended.
Do you offer consultations before treatment?
Arrive with clean lashes or brows, avoid eye makeup and oils, and follow any pre-appointment instructions provided during booking.
How should I prepare for my appointment?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
What is your cancellation policy?
We kindly ask for advance notice if you need to cancel or reschedule your appointment. Please review our booking policy for complete details.
Do you offer lash refills?
Yes, we offer lash refill appointments to keep your extensions looking full and beautiful.
BEAUTY ACADEMY FAQS
Are your certification courses beginner-friendly?
Yes! Our training programs are designed for beginners as well as beauty professionals looking to expand their skills.
Will I receive a certificate after completing the course?
Yes, students receive a certification upon successfully completing their training.
Do I need previous beauty experience?
No prior experience is required for our beginner certification courses.
Are training kits included?
Training kit availability depends on the course. Please check the course details before enrolling.
How long are the training programs?
Course duration varies depending on the certification program you choose.
Can I start my own business after certification?
Absolutely! Our courses are designed to prepare you with both technical skills and industry knowledge to begin your beauty career.
SHOP & PRODUCTS FAQS
Are your products suitable for professional lash artists?
Yes, our products are carefully selected for both professional lash artists and students.
Do you offer shipping across the United States?
Yes, we ship our products throughout the United States.
How long does shipping take?
Shipping times vary based on your location and the selected shipping method.
Can I return a product?
Please refer to our Return Policy for information about eligible returns and exchanges.
Are your e-books delivered instantly?
Yes, digital e-books are delivered electronically after your purchase is completed.
Which lash products are best for beginners?
Yes, digital e-books are delivered electronically after your purchase is completed.
MENTORSHIP FAQS
Who is the mentorship program for?
Our mentorship program is designed for aspiring and experienced beauty professionals who want to grow their careers or businesses.
How do I apply for mentorship?
Simply complete the mentorship application form, and we'll contact you with the next steps.
What topics are covered?
Mentorship includes business strategy, branding, marketing, client growth, pricing, and long-term success planning.
Is mentorship offered online?
Yes, mentorship sessions can be conducted online, making them accessible from anywhere.
How long does the mentorship program last?
The duration depends on the selected mentorship package and your individual goals.