Return policy
REFUNDS + EXCHANGES + IN STORE PICK UP
FINAL SALE (NO REFUNDS)
EXCHANGE ONLY
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
you received the wrong item
If items are sent back to our facility your tracking information will display, "insufficient address, address unknown, no such address," etc. this is due to an error on the customer's end, then it is required for the customer to repay for shipping of $10 USD.
IN STORE PICK UP
You have 2 weeks (14 days) after purchasing item(s) for in store pick to come and retrieve your order before it is restocked without a refund.
We love all our customers but we cannot hold merchandise past 2 weeks.
*The item has to be unopened, unused and the seal unbroken. You can contact us by sending a message through email book@archedinkstudio.com or on the Contact Us page.